Door & Fixed Panel
A door paired with a fixed panel is the most versatile layout we sell. It handles wide openings that are too big for a single swinging door, it accommodates bench walls, it drops cleanly onto knee walls, and it's the only real option for steam shower enclosures that need a transom above the door. Most remodels end up here.
How This Layout Works
You have a hinged door that swings out, and one or more fixed panels that stay put. The fixed panels cover the space the door can't, and they carry most of the visual weight of the enclosure. Where the panels sit depends on what's in your bathroom: a built-in bench, a partial knee wall, a full steam shower envelope, or just an opening wider than the 32-inch max of a single door.
Common Configurations
Our most-ordered version is the right or left open door with a single fixed panel. It suits almost any alcove shower wider than 36 inches and is usually the cheapest way to cover a wide opening in glass. One step up from that is the door with a bench wall panel, where the fixed panel sits over the bench rather than running floor to ceiling.
Steam showers need something different. They require a door plus a transom panel at the top to seal the enclosure, and often a fixed panel running the full height of the side. If your installer has mentioned a transom, this is the category you want.
Knee wall versions drop the fixed panel onto a half-height partition instead of running it to the floor. The effect is lighter visually and the glass cost is lower, since there's less square footage of glass in the order.
When a Door & Panel Beats Other Styles
If your opening is wider than 32 inches but you still want a hinged door rather than a slider, this is the only option. Sliders are fine for tub conversions and secondary bathrooms, but for a primary walk-in shower most people prefer the full-open feel of a swinging door. A fixed panel lets you keep that while still spanning a wide opening.
Steam showers are not negotiable. If the enclosure has to be sealed top to bottom, you need a door and a fixed panel setup with a transom. No other category handles this cleanly.
Glass Thickness and Hardware
For door-and-panel setups we more often recommend the 1/2-inch tempered glass upgrade than we do on single doors. The extra mass helps the fixed panel sit solid against the wall clips without any shimmer, and for steam showers the thicker glass holds heat and resists stress fractures better over time.
Hardware is the same menu as the rest of our doors. U-channel gives you a cleaner look where the fixed panel meets the wall and tends to be our go-to for contractors working on a budget. Clamps cost more but show more glass edge, which matches the frameless aesthetic some homeowners are after. Finishes are Black, Brushed Nickel, Chrome, Satin Brass, or Brushed Bronze — and yes, you can mix handles and clips in the same finish family without it looking odd.
Measuring Door & Panel Openings
The total opening width matters less than where you want the break between the door and the panel. Our standard doors are 24 to 32 inches wide, and we'll size the fixed panel to fill whatever remains. If you want the door on the right and the panel on the left, tell us; if you want it the other way around, say so clearly when you order. This is the single most common place we see mistakes made.
For knee wall and bench wall builds, measure the finished height of the wall and the finished opening above it separately. Your distributor will need both numbers to cut the glass correctly.
This Shipping Policy explains production timelines, shipping methods, customer responsibilities, freight inspections, and damage reporting requirements.
Overview
Custom Shower Glass Doors ships custom-manufactured shower glass products throughout the United States. Because our products are custom-built, oversized, and fragile, shipping procedures differ from those used for standard parcel shipments.
This Shipping Policy explains production timelines, shipping methods, customer responsibilities, freight inspections, and damage reporting requirements.
Production Time
Most products are custom manufactured after your order is placed.
Estimated production times vary depending on:
- Product type
- Glass thickness
- Hardware finish
- Manufacturing capacity
- Material availability
- Holidays
Estimated production times are not guaranteed.
Production may begin immediately after your order is approved.
Shipping Methods
Orders may be shipped using:
- LTL (Less-Than-Truckload) Freight
- Dedicated freight carriers
- Regional freight providers
- White-glove delivery (where available)
- Local pickup (when offered)
The shipping method is determined by product size, weight, destination, and carrier availability.
Shipping Charges
Shipping charges are calculated during checkout based on factors including:
- Destination
- Product size and weight
- Freight class
- Residential or commercial delivery
- Liftgate service (if required)
- Limited-access delivery locations
Additional fees imposed by the carrier after shipment may be the responsibility of the customer if caused by inaccurate delivery information or special delivery requirements.
Estimated Delivery Dates
Estimated delivery dates are provided for planning purposes only.
We are not responsible for delays caused by:
- Weather
- Carrier issues
- Labor disruptions
- Supply chain shortages
- Acts of God
- Mechanical failures
- Government actions
- Other circumstances beyond our reasonable control
Shipping delays do not entitle customers to order cancellation, refunds, chargebacks, or consequential damages.
Delivery Requirements
Someone 18 years of age or older should be available to accept delivery.
- Customers are responsible for:
- Providing accurate shipping information
- Ensuring delivery access
- Moving products indoors after delivery
- Inspecting shipments before signing
Missed deliveries or re-delivery charges may be billed to the customer.
Freight Inspection Requirements
Before signing the delivery receipt:
Customers must:
- Inspect all crates and packaging
- Look for broken boards, punctures, crushed corners, water damage, or broken glass
- Photograph the shipment before opening if damage is suspected
- Note ALL visible damage on the carrier's delivery receipt
Signing a delivery receipt without noting visible damage may limit or eliminate freight claim rights.
Concealed Damage
If concealed damage is discovered after opening:
Customers must:
- Notify us within 48 hours of delivery
- Retain all packaging materials
- Photograph the damage
- Photograph the packaging
- Provide the order number
- Cooperate with carrier inspections
Failure to preserve packaging or timely report damage may result in denial of the freight claim.
Risk of Loss
Risk of loss transfers to the customer upon delivery and acceptance of the shipment, subject to applicable law and any written agreement to the contrary.
Refused Shipments
Customers who refuse delivery of correctly manufactured and shipped products may remain responsible for:
- Original purchase price
- Original shipping charges
- Return freight
- Storage charges
- Restocking fees (where applicable)
- Collection costs
Shipping Address Changes
Requests to change the shipping address after production begins may:
- Delay shipment
- Increase shipping charges
- Require order modification
- Be unavailable depending on production status
Lost Shipments
If a shipment appears lost:
Please contact us immediately.
We will work with the carrier to investigate the shipment.
Carrier investigations may take several business days before replacement or reimbursement decisions can be made.
International Shipping
International shipping may be available upon request.
Customers are responsible for:
- Customs duties
- Import taxes
- Brokerage fees
- Local compliance requirements
International warranty service may be limited.
Order Tracking
Tracking information will be provided when available.
Freight carriers may update tracking less frequently than parcel carriers.
Customer Pickup
If local pickup is offered:
Customers must inspect products before leaving our facility.
Once products are accepted at pickup, responsibility for transportation transfers to the customer.
Force Majeure
We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, severe weather, labor disputes, governmental actions, pandemics, transportation disruptions, or supplier shortages.
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